Strung Over Creations reserves the right to decline, cancel, or refund orders due to business or professional reasons. Strung Over Creations reserves the right to block, ignore, & report any messages or any communication from people or businesses who are not allowed to purchase from us. Strung Over Creations will communicate via email or social media with customers for any custom order requests. Custom order requests must be paid in full prior to any work will begin. All prices are subject to change. Strung Over Creations is not liable for any misspelling provided by the customer, wrong decal font, decal color, or decal placement provided by the customer. Strung Over Creations may or may not provide mockup designs to the customer during the production phase based on current queue. Strung Over Creations is not responsible for any products we sell that become damaged by the customer after the package has been received. All tumblers will have “Before Shipment” photos taken prior to shipping to the customer. Strung Over Creations is not responsible for any lost. Stolen, or misplaced packages due to incorrect shipping information provided by the customer. Strung Over Creations is not responsible for any items that are damaged, lost in transit, or delayed due to shipping carrier or weather-related issues. Once items have been shipped tracking number(s) have been sent Strung Over Creations is no longer responsible for your package. All shipping damaged can have a claim filed and will be approved or denied by the shipping carrier. Please make sure to keep all original packaging and take pictured of the damage to help ensure that you will have and approved claim to be refunded for damaged. Strung Over Creations has no control if your claim is denied by the shipping carrier. The customer will be responsible for contacting the carrier for all reasoning why the claim wasn’t approved. Strung Over Creations reserves all rights to post pictures and videos of any and all items offered on all social media accounts. By paying for your order, you agree to all the terms above and acknowledge any fully understand we do not offer exchanges, cancelations, refunds, or returns. All sales are final.
